Trek7 is
Earth Friendly
To cancel an order, please email us using the Contact page and include the following information: Your name, e-mail address, mailing address, phone number, and order number.
We make all attempts to ship your order by the next business day but there may be situations where your order is delayed. If we are unable to ship your order within three business days, we will make every attempt to contact you and determine if you’d like to wait for the items to become available or to cancel your order.
The Trek7 website calculates shipping costs real-time based on information provided by the shipping company at the time of checkout. While this is usually very accurate, there can be times where you under pay for shipping and times that you slightly overpay. Overages will be deemed “handling” fees and will not be entitled to credit or refund.
If you are dissatisfied with the performance of our products, call to receive an RMA number. Once the RMA number is assigned, return the unused portion along with a brief reason for the return and you original receipt to the address shown on the Contact page. RMA’s will only be authorized within 14 days of purchase.